Frequently asked questions
Everything you need to know about ClearAnalytics. Can't find the answer you're looking for? Feel free to contact us.
Privacy & Compliance
Is ClearAnalytics GDPR compliant?
Yes. We never collect personal data, cookies, or fingerprints. All data is processed and stored exclusively in the EU. No consent banner is needed. Because we don't process personal data, ClearAnalytics falls outside the scope of GDPR consent requirements.
Do I need a cookie consent banner?
No. Since ClearAnalytics doesn't use cookies, local storage, or any form of persistent tracking, you don't need a consent banner for our analytics. This simplifies your compliance and improves user experience.
Where is my data stored?
All data is processed and stored exclusively in the European Union. We use EU-based infrastructure to guarantee data sovereignty. Your analytics data never leaves the EU.
What personal data does ClearAnalytics collect?
None. We don't collect IP addresses, cookies, fingerprints, or any personally identifiable information. All visitor data is anonymized and aggregated before storage.
Tracking & Technology
How does tracking work without cookies?
We use a daily-rotating anonymized hash based on the visitor's IP address and user agent. This allows us to count unique visitors and track session duration without storing any personal data. The hash cannot be reversed to identify individuals.
Will the script slow down my website?
No. Our tracking script is under 1KB (gzipped), loads asynchronously, and is browser-cached for 24 hours. Google PageSpeed, Core Web Vitals, and Lighthouse scores are unaffected.
How do I install ClearAnalytics?
Simply add a single script tag to your website's HTML. No tag managers, npm packages, or complex configurations needed. You'll start seeing data within minutes.
Does ClearAnalytics work with single-page applications?
Yes. Our script automatically detects navigation changes in SPAs built with React, Vue, Next.js, Nuxt, and other modern frameworks. No additional configuration needed.
How accurate is the data without cookies?
Very accurate. Our daily-rotating hash method provides reliable unique visitor counts and session tracking. Unlike cookie-based solutions, our data isn't affected by ad blockers or browser privacy settings that block cookies.
Can I exclude my own IP from tracking?
Yes! Under Sites > Excluded IPs you can manage a list of IP addresses to exclude from all tracking. Pageviews, events, and goals will not be recorded for excluded IPs. CIDR ranges are supported for excluding entire networks (e.g. /24 for 256 addresses). This is useful for filtering out your own office traffic, developers, and internal testers.
Pricing & Plans
Is there a free plan?
Yes. Our free plan includes up to 2,500 pageviews per month with core analytics features including session tracking. No credit card required, and it's free forever.
Is there a free trial for paid plans?
Yes. All paid plans include a 14-day free trial. No credit card required to start. You can explore all features before deciding to subscribe.
Can I cancel my subscription at any time?
Yes. You can cancel your subscription at any time from your dashboard. Your plan will remain active until the end of the current billing period. No cancellation fees.
What payment methods do you accept?
We accept all major credit cards, iDEAL, Bancontact, and other European payment methods through our payment provider Mollie. All transactions are processed securely.
Features & Integrations
Does ClearAnalytics support goal tracking?
Yes. You can set up custom goals for page visits, signups, purchases, or any other event. Track conversion rates and analyze trends over time.
Is there an API available?
Yes. Our API allows you to access your analytics data programmatically. Build custom dashboards, integrations, or export your data at any time. API access is available on Business plans and above.
Can I share access with my team?
Yes. Invite team members with role-based access control. Define who can view analytics, manage settings, or administer billing. The number of team seats depends on your plan.
Can I migrate from Google Analytics?
Yes. Simply add our script tag to your site and start collecting data. ClearAnalytics provides all essential metrics. You can run both tools in parallel during the transition or switch immediately.
Can ClearAnalytics detect AI/LLM referral traffic?
Yes. We automatically detect and categorize traffic from AI assistants like ChatGPT, Perplexity, Claude, Gemini, and others. This helps you understand how AI is driving traffic to your site.
Can I export my data?
Yes. You own your data and can export it at any time. Download reports or use our API to extract your analytics data in standard formats.
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